Digital Uses

Digital inclusion for everyone, dematerialization of public services, places of digital mediation, territorial revitalization, economic dynamism... Setics has been supporting populations and territories for years in order to guarantee them new opportunities in terms of digital uses and services.

The generalization of digital uses and the dematerialization of services can lead to the exclusion of certain groups. Faced with this situation, Setics has decided to do everything possible to ensure that everyone can fully benefit from the opportunities offered by digital technologies.

The digital transformation of your territory

Long dominated by infrastructure and network issues, digital planning of the territory now takes into account the evolution of digital practices, uses and services. This transformation reflects the consideration of new political, economic, social and cultural issues. Aware of this situation, Setics assists the territories so that they can respond to these challenges, particularly through:

  • Raising people's awareness of the opportunities offered by digital uses and services: innovation, time and productivity savings, attractiveness and competitiveness of the territory....
  • Support in the dematerialization of public services: e-administration, dematerialized administrative procedure, digital documentation, online job search...
  • The development of strategies to stimulate innovation and digital practices: telemedicine, teleworking, e-tourism, coworking spaces, Fablabs, business incubators, e-commerce...

Our method: a guidance at every stage

We offer specialized and multidisciplinary expertise in terms of digital uses and services within territories:

  • Status of existing local initiatives through qualitative proximity interviews
  • Consideration of the territorial specific context    
  • Listening carefully to the situation and expectations of the various local actors (individuals, political decision-makers, public officials, economic actors, health professionals...)
  • In-depth visit of the territory and local structures

What contributions for the territory?

We provide coherent and adapted solutions in order to offer new opportunities to a plurality of territorial actors:

  • Local Authorities: provision and protection of public data, efficiency of service management, economic, touristic and demographic attractiveness, collective intelligence...
  • Individuals: connectivity, personal data protection, accessibility of services, better access to information...
  • businesses: connectivity, visibility, professional data protection, economic and commercial dynamization...

Some examples of communities’ accompaniment

Support to the Community of Municipalities of Retz-en-Valois in the definition of a local project of open labs:

  • Carrying out 9 qualitative interviews with several categories of territorial actors
  • Territorial analysis: strengths, weaknesses, opportunities and threats
  • In-depth study of sectoral needs relating to digital tools, uses and services
  • Presentation of a project for the deployment of a network of open labs including a financial study and a provisional timetable


Coordination of the public policies of the "Syndicat Mixe de la Multipole Nancy Sud Lorrain" in favour of new digital uses:

  • Qualitative interviews with 13 local authorities
  • Identification of the expectations of departmental and intermunicipal actors
  • Organisation of two seminars devoted to the digital development of the Multipole
  • Recommendations for digital inclusion, service improvement and data management


"Uses and services" component of the SDTAN of the Départemental Council of Oise: 

  • Status of local digital projects
  • Interview with the main departmental actors
  • Qualitative survey of users
  • Proposal of coherent measures adapted to the needs of the territory


"Uses and services" component of the SDTAN of the Departmental Council of Aisne: 

  • Assessment of existing innovative approaches
  • Interview with the main departmental actors
  • Definition of communication and piloting tools
  • Identification of strategies to be developed in the areas of e-health, e-education, smart networks and digital mediation